Shipping policy

Shipping & Delivery Policy

1. Order Processing Times
All orders are processed within 1 to 2 business days (excluding weekends and UK bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. UK Domestic Shipping Rates & Estimates
We offer the following shipping options within the UK:
- Standard Shipping (2 - 4 Business Days): £[Insert Amount] (Free on orders over £[Insert Amount])
- Express / Next-Day Delivery (1 - 2 Business Days): £[Insert Amount]

3. International Shipping
We ship to select international destinations. Shipping rates and delivery times for international orders will be calculated and displayed at checkout.
Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT) which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

4. How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

5. Lost, Stolen, or Delayed Packages
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [Your Email Address] with your name and order number, and we will investigate it for you.

6. Contact Information
If you have any questions about shipping, please reach out to us at [Your Email Address].